At Us to You For Scents, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you share with us. By using our website and services, you agree to the practices described below.
1. Information We Collect
We collect information that you provide directly to us when you make a purchase, create an account, or contact our customer service team. This may include:
- Personal Information: Name, email address, phone number, shipping and billing address, payment information.
- Order Information: Details about products purchased, date and time of purchase, order status.
- Usage Information: Information about how you use our site, including pages viewed, links clicked, and other actions on the website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing and Fulfillment: To complete transactions, process payments, and deliver orders.
- Customer Support: To respond to your inquiries, manage returns, and provide assistance.
- Marketing and Communication: To send you updates about your orders, promotions, and new products if you’ve opted into our newsletter.
- Site Improvement: To analyze website usage and improve our website’s functionality and user experience.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
- Service Providers: With trusted third-party service providers who assist with order processing, payment handling, shipping, and marketing efforts.
- Legal Compliance: When required by law or necessary to protect our rights, property, or the safety of our customers and website.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to personalize your experience, improve site functionality, and analyze website usage. Cookies help us remember your preferences and facilitate the shopping experience. You can control your cookie preferences through your browser settings.
5. Data Security
We implement security measures to protect your personal information, including encryption, secure servers, and access controls. While we strive to protect your data, please note that no method of online transmission is completely secure.
6. Your Rights and Choices
You have the right to:
- Access: Request information about the data we hold about you.
- Correction: Update or correct your personal information.
- Deletion: Request deletion of your data under certain circumstances.
- Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in the email or contacting us directly.
7. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy regularly.